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Context Help

If you get lost inside our Control Panel, the first step you should take is to push the Help button, which is present on each and every page. A pop-up menu will open. It contains comprehensive information about all the operations that you can carry out on the given page. Each pop-up menu shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a vast range of tutorial video clips clarifying how to work with our Control Panel. They're created for those of you who want to see how things are getting done rather than just reading articles. In this way, anyone can swiftly become familiar with our hosting Control Panel by merely watching our step-by-step educational videos.

F.A.Q.

If you can't find the solution you need, have a gaze at our comprehensive FAQ database, which comprises questions asked by actual people and provides real solutions. We constantly "revamp" our Frequently Asked Questions database with new articles in an attempt to encompass all the new additions and innovations associated with our system.

Ticketing System

If you still can't find the answer you searching for in the FAQ section either, we have a fantastic team of technical support engineers available 24-7 and eager to help you with any issue. Each trouble ticket you open will be responded to in less than 60 minutes (the average support ticket response time being just 20 mins), so you won't have to wait a long time to get your question answered.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 328221

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com